Brigit Helms Weighs In on State of and Potential for Microfinance and Retail Banking in Lafferty Retail Banking Insider
> Download the February 2010 Lafferty Retail Banking Insider
“As MFIs scale up and expand the range of services offered, particularly in rural areas, they need to continue to keep costs low in order to stay viable. Honing operational efficiencies, especially in cash management and customer acquisition processes, can lead to significant savings and can radically expand services.”-Brigit Helms, Unitus CEO